Orthodontistes Montréal Di Battista Kornbluth Muller
Medical Form

Privacy Policy

Privacy Policy

Effective Date: December 23, 2025

Clinic: Di Battista Kornbluith Muller

1. Introduction

At Di Battista Kornbluith Muller (the “Clinic,” “we,” “us”), we are committed to protecting the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website, in compliance with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25).

2. Person Responsible for the Protection of Personal Information

To ensure compliance with the law and to respond to your inquiries regarding your personal information, we have appointed a Privacy Officer.

  • Privacy Officer: [Insert Name of Doctor or Manager]

  • Title: [e.g., Orthodontist / Clinic Manager]

  • Email: info@drorthodontistes.com

  • Phone: (514) 948-1101

  • Address: 1101 Jean Talon East, Montréal, Quebec H2R 1V8

3. Information We Collect

We collect personal information only when you voluntarily provide it to us or through cookies (with your consent).

A. Information Provided via Forms

Our website features two specific forms. We collect the following data to facilitate your care and inquiries:

  1. General Contact Form:

    • Name

    • Email address

    • Phone number

    • Message content (inquiries about appointments, services, etc.)

  2. Medical Intake Form:

    • Patient identification (Name, date of birth, address)

    • Medical and dental history (Sensitive personal information required for orthodontic treatment planning)

    • Insurance information (if applicable)

B. Automatic Data Collection (Cookies)

We use a cookie compliance tool to manage your consent. We may collect non-identifiable technical data (such as IP address, browser type, and pages visited) to improve our website’s functionality. You can manage your preferences or withdraw consent for cookies at any time via the cookie settings on our site.

4. How We Process and Store Data (Important)

We value transparency regarding where your data lives.

  • No Website Storage: The personal information you submit via our forms is not stored in our website’s database or on our web server.

  • Secure Transmission: When you click “Submit,” your information is immediately encrypted and transmitted via a secure third-party transactional email provider.

  • Reception: The data is delivered directly to our reception team’s secure email inbox. Once received, it is entered into your private patient file at our physical clinic and treated with the same medical confidentiality as paper records.

Note: While we use secure providers, email servers may be located outside of Quebec. By using these forms, you acknowledge that your data may be processed securely by our email delivery vendor for the sole purpose of transmission.

5. Use of Personal Information

We use the information collected for the following specific purposes:

  • Orthodontic Care: To evaluate your medical history and determine appropriate treatment plans.

  • Administration: To schedule appointments, process intake, and communicate with you.

  • Response: To reply to your questions submitted via the contact form.

We do not sell, trade, or rent your personal information to third parties.

6. Consent

By using our website and submitting forms, you consent to the collection and use of your information as described in this policy.

  • Explicit Consent: For the Medical Intake Form, you are providing explicit consent for us to review your sensitive health data for medical purposes.

  • Withdrawing Consent: You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Please contact our Privacy Officer to do so.

7. Your Rights

Under Law 25, you have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Rectification: You may request corrections to any inaccurate or incomplete information.

  • Deletion: You may request that we delete your personal information when it is no longer necessary for the purposes for which it was collected (subject to medical record retention laws).

To exercise these rights, please submit a written request to our Privacy Officer using the contact details provided in Section 2.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our legal obligations or data handling practices. The most recent version will always be posted on this page.